RETURN & EXCHANGE POLICY

Return & Exchange Policy

At Tvisa, we take pride in delivering high-quality products. Returns and exchanges are accepted only for genuine reasons, such as receiving a damaged, defective, or incorrect item. Requests must be made within 2 days of delivery, and the item should be unused, unwashed, and in its original condition.  

Non-returnable items: Sale items, customized pieces, and accessories.  

To request a return or exchange, contact our customer support via WhatsApp or email with order details and supporting images.